Refund policy
Returns & Exchanges
At SHRED, every product is crafted with premium materials and produced in limited quantities. We take pride in the quality of every item we ship.
Size Exchanges
If your item doesn’t fit as expected, we offer exchanges for a different size within 30 days of delivery, subject to product availability.
To be eligible for an exchange, items must:
- Be unworn, unwashed, and in their original condition.
- Include all original tags and packaging.
- Show no signs of wear, damage, or alteration.
Customers are responsible for return shipping costs unless the exchange is due to our error.
Refunds
We do not offer refunds for change of mind, incorrect sizing, or personal preference.
Refunds are only issued if:
- You receive a defective item.
- You receive the wrong item.
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue.
Final Sale
Gift cards and clearance or promotional items marked as Final Sale cannot be returned or exchanged.
How to Start an Exchange or Report an Issue
To request a size exchange or report a problem with your order, please contact us with your order number and details of your request. We aim to respond within 1–2 business days.
We reserve the right to refuse returns or exchanges that do not meet the conditions outlined above.